What S&P reported
Who comes out ahead will depend on how far along their AI roadmaps are and how tight their oversight is. As S&P put it, "The uneven pace of adoption, governance maturity and operational readiness suggests AI will increasingly contribute to the strengthening or weakening" of financial institutions' creditworthiness over the coming years.
What the survey showed
S&P polled 179 finance firms worldwide in June. Most said AI is currently pointed at support roles and automation, with about 84% using it in those areas. Fewer than a third are tapping AI to roll out new products and services, citing regulatory hurdles and reputational risk as the main brakes.
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Why it matters for your portfolio
Firms in the survey see AI trimming costs by up to 4% this year and building to around 6% to 8% by 2028. But adoption alone is not the whole story. Miriam Fernandez, who leads AI research and adoption, said by email that "The net credit outcome will depend less on adoption alone and more on whether institutions can convert those cost efficiencies and additional revenues into sustainable improvements in profitability that generate competitive advantage over peers, while maintaining sound risk management."
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