What happened
According to the Straits Times, Singapore's privacy regulator logged its first AI-linked incident after Bee Cheng Hiang, a local stalwart known for Chinese-style pork jerky, notified it of an email error. The firm said that in April an employee used a generative AI system to create software that distributed emails in grouped sends to a Singapore-based subscriber list. The instructions failed to mask recipients, so customers could see one another's email addresses. Two days after the mishap, the regulator received the notification, and more than 95,000 email addresses had been exposed.
What the regulator and paper noted, and the company's fix
The commission told the Straits Times that only email addresses were exposed and that the revealed data was not handled, processed or produced by any AI-powered system. The paper added on Wednesday that this marked the company's initial deployment of an AI system for running its business. In response, Bee Cheng Hiang has put in place a rule that at least two employees must review any bulk email before it goes out, the paper reported.
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What this means for your portfolio
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