Freeways were the unlock for Waymo, cutting Bay Area cross-peninsula trips that used to take an hour and opening the door to airport runs that anchor its biggest cities. They were also the bridge to one million paid rides per week.
This week, Waymo took them off the menu.
The Pause That Hits Where It Hurts
Waymo confirmed it suspended freeway service in San Francisco, Los Angeles, Phoenix, and Miami while it updates its software to handle construction zones, with surface streets in those cities still running. The company said it expects to "resume these routes soon," but didn't give a date.
The trigger isn't a single crash, it's a pattern. On May 19, an X user posted video showing a Waymo "blasting through cones" and getting chased by police.
Construction zones are the kind of mess that gives self-driving cars the most trouble, with lane shifts, missing lines, and workers stepping in and out of the road.
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The Million-Rides Math Just Got Harder
Waymo only started letting robotaxis on highways in late 2025, with the plan built on a simple loop: highways shrink trip times, shorter trips mean more rides per car, and more rides per car gets the fleet to one million paid rides per week by the end of this year.
Pulling freeways out of four major cities slows that math down. It also lands in a rough month for the company.
Atlanta and San Antonio service is paused over flooding, with at least one robotaxi getting stuck in Atlanta this week. A software recall last week was supposed to help the fleet steer clear of flooded streets in San Antonio.
The new Zeekr-built robotaxi, called Ojai, is still on track to start offering rides in the coming months, which means the hardware story is moving forward even as the software story keeps tripping.
What To Watch
The reopening timeline for freeway service is the number to track, since the goal hangs on it. The longer the pause runs, the heavier the lift on Waymo's expansion goal.
Investors counting on the one-million-rides target want that gap closed fast.
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